1. Who We Are
Contacts
- 278 M’siri Boulevard, Commune of Lubumbashi, Lubumbashi, Haut-Katanga, Democratic Republic of Congo
- +243 995 524 262
- legal@bethelts.com
2. Information We Collect
We collect both personal and non-personal information in several ways:
a. Information You Provide Voluntarily
- Name, email address, phone number, company name
- Shipping/billing address
- Job title or role
- Project or quote requests
- Feedback or support inquiries
b. Information Collected Automatically
When you visit our Site:
- IP address
- Browser type and version
- Device type
- Pages viewed and actions taken
- Date and time of access
- Referring website URLs
c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand user behavior
- Shipping/billing address
- Job title or role
- Project or quote requests
- Feedback or support inquiries
You may disable cookies through your browser settings; however, this may impact site functionality.
3. How We Use Your Information
We use your information to:
- Process inquiries and quote requests
- Respond to customer support or contact forms
- Send you order confirmations or updates
- Deliver requested brochures or documents
- Improve website content and services
- Send marketing emails if you’ve opted in
- Comply with legal obligations or respond to lawful requests
4. Legal Basis for Processing
If you are in the EU or other regulated jurisdictions, our legal basis for processing includes:
- Your consent
- The performance of a contract
- Compliance with a legal obligation
- Our legitimate business interests (e.g., improving services, security)
5. How We Share Your Information
We do not sell your personal data.
However, we may share your information with:
- Trusted service providers (e.g., IT, hosting, marketing platforms)
- Logistics or shipping partners (to fulfill orders)
- Legal authorities if required by law or to protect our rights
All third parties are bound by strict confidentiality and data protection obligations.
6. Data Retention
We retain your information only as long as necessary:
- For the purposes listed above
- To comply with legal, tax, or regulatory requirements
- Or until you request its deletion (see Section 8)
7. Security of Your Information
We implement physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the data we hold about you
- Request correction or deletion of your data
- Withdraw consent (if applicable)
- Object to or restrict data processing
- Request data portability
To exercise your rights, contact: legal@bethelts.com
9. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us data, please contact us for immediate removal.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “last updated” date. We encourage you to review it regularly.
12. Contact Us
For questions, feedback, or privacy-related concerns, please contact us:
Bethel Trading Solutions
- 278 M’siri Boulevard, Commune of Lubumbashi, Lubumbashi, Haut-Katanga, Democratic Republic of Congo
- +243 995 524 262
- legal@bethelts.com